5

Great mechanic shop, pricing is fair (ex. a rolling $25 regular oil change special) and service is great every time. These guys keep it real and won't hound you to spend unnecessary money on your car and have personally spent time talking me through what repairs would be worth it for the time-frame I planned on having the car. They also cut out any hidden costs and will show you a quote with itemized expenses broken down by type of repair so you know exactly what you're getting into ahead of time. One thing to note, they do a full inspection (with pictures! and notes!) every time no matter how small the service which is something I really enjoyed. They even text/email you the link to access at a later time. If you're looking for just a quick oil change, this will definitely seem like an unnecessary slowdown.

Thanks Prats! It's been great working with you on keeping your car reliable and safe and we're sorry to see you leave for the cities. There are 15+ Honest 1s across the metro area, and they'll definitely take care of you. Hope everything goes well.

- Honest-1 Auto Care Owatonna
5

Had a great experience with Honest 1. They were thorough and talked me through the steps they were going to take to determine the problem with my air conditioner before they worked on it. They were very professional and fair in their prices. The waiting room was very nice and they ended up finishing the work on my car in less than the estimated time. We will definitely be back for our future car needs.

5

Honest-1 is the SLOWEST oil change you will ever get.... But for really good reasons. Instead of receiving a little colored checklist from the technician for things that they never actually looked at, you get a detailed analysis of your cars function with pictures sent to your phone that is INCLUDED with the oil change. You also get the name and picture of the technician who did the work, which is so nice just in-case. In addition, this is all included in a really inexpensive ($45 Full synthetic) oil change. Now you're probably wondering... with such a detailed inspection they are DEFINITELY going to find something bogus to try and sell you. And of course, the tech comes in to show me my air filter..... to tell me it might need replacing in the next service or two. Didn't even mention a quote or suggest it be done now. During my last two oil changes, they didn't mention anything. And all three times they spent 1-2 HOURS with my car in the hands of the technician looking it over. I have not been to them for any other services yet, but I, for once, with all sorts of reservations in my head, dare I say.... trust these people for general maintenance on my car. So if you want service from a dealership-quality staff for jiffy-lube prices, check them out. And to be honest, I'm only gushing over them because I want them to stay in business and I have no idea how they can at their prices without more people flooding in!

Thanks Ray! You really get what we're here for. We are carefully inspecting because we want to make sure your vehicle is safe and that you know about any potential items that might be coming up. We'll give you our estimation on how urgent the item is. We do provide information on recommended maintenance to prevent future problems (and the preventative maintenance is always lower cost than a repair due to lack of maintenance). With that said, we do know your time is important and we will gladly shuttle you anywhere in town. Thanks again for the great review and for "getting us".

- Honest-1 Auto Care Owatonna
5

Really good service, amazing customer care, they show you details for what you want to have done or what you need to have done. 0 complaints and a very, VERY friendly staff. Main office is a bit heavy with echoes, but minus that. I'll be back there again! I appreciate the help and getting papers to actually assist with items I should get done, they don't have any additional work done with hidden fees and are on the dot with exact pricing for other work you can get done. 10/10 I'm getting everything done here from now on.

5

Really good service, amazing customer care, they show you details for what you want to have done or what you need to have done. 0 complaints and a very, VERY friendly staff. Main office is a bit heavy with echoes, but minus that. I'll be back there again! I appreciate the help and getting papers to actually assist with items I should get done, they don't have any additional work done with hidden fees and are on the dot with exact pricing for other work you can get done. 10/10 I'm getting everything done here from now on.

5

Friendly service clean very affordable

5

very through and do great work

4

Did what I asked them to and were courteous. I felt comfortable in the facility and with thr people I dealt with

5

The staff were friendly, courteous and professional. I was actually quite surprised with my bill being so low. The also got me in with no appt. Will be back again.

5

The staff and technicians are extremely considerate, helpful and accommodating. The waiting area is very pleasant and spotlessly clean. My experience there was very impressive I would highly recommend going to them for any maintenance and service needs.

Honest-1 Auto Care Owatonna is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Owatonna (507) 451-5990 if you have any issues in accessing any area of our website.